Bay State Heating & Air

How many positive things can be said about Bay Heating & Air Company and the owner, Ray Goshen. I have worked with them for several years now. I have an annual renewable maintenance contract for heating and air conditioning. I always trust their work, because they give me good reasons to do so. They are extremely professional, knowledgeable, informative, dependable, punctual, reasonably priced, and a joy to work with. Ray has always been amazing and trustworthy. I encourage everyone to reach out to him. You will not be disappointed.

Called Ray several times for multiple problems. Prompt service, fantastic skills and very courteous! These guys are the only company I use!

After getting blown off for the second day in a row by one of the big companies in Fredericksburg, I called Ray at Bay State Heating & Air and explained my uncomfortable predicament and that it was about to drag into a fourth day. Regardless of the fact that I wasn't informed until almost 4pm that the other company wasn't going to make it that day, and then calling them shortly after, Ray ensured me that he could have someone here within the hour. He came himself within 45 minutes. He located the malfunction really quick, had the part on-hand and had me up and running almost within an hour of calling. And even though everything seemed fine at that point, he went over the rest of the system very thoroughly to ensure that the replaced part was the actual root cause and not caused by someth

Amazing customer service. I reached out about our A/C being out on a 100 degree day and Bay state arrived that afternoon to fix the A/C. My family and I are so greatful. Highly recommend!

I think it says alot about a business as to whether or not they stand behind the work that they do. I reached out to Bay State Heating & Air 2 weeks ago. I recently bought a 100+ year old home that had been renovated by previous owners and their General Contractor before we bought it. Since the home inspection, we knew that one of the two installed 'mini-split' heating/cooling systems in the house didn't work, though we could clearly see the systems were basically brand new (no one had lived in the home during or since the renovation until we bought the house). I recently had an HVAC company look at the systems. They confirmed the systems looked new, but that there was no 'pressure' in the refrigerant line. The guy indicated this is typically due to a leak at one of the flared fittings,