Bayside Flooring Outlet

I was originally on my way to Home Depot in Irondequoit to purchase flooring. Before committing, I noticed Bayside Flooring right across the street and decided to take a look. I am exceptionally glad I did. AJ was absolutely phenomenal to work with. From the moment I walked in, he was knowledgeable, patient, and genuinely invested in helping me find the right flooring. Not just making a sale. He took the time to explain options, differences in quality, durability, and pricing in a way that was clear and honest. The selection at Bayside Flooring was far better than what I was seeing at big-box stores, and the level of service wasn’t even comparable. AJ made the entire process easy, stress free, and actually enjoyable. I walked out feeling confident in my decision and excited about my pro

The owners of Bayside are not only a amazing family with the best extended friends working for them , they are helpful in deciding whats best fits your needs , I have had my flours and carpets in my house redone and their work is impeccable , efficient and they leave everything clean and neat. I highly recommend them!!

Bayside flooring originally put the carpet in 2000. I got the pet friendly warranty because I have a dog. Unfortunately the dog did throw up on the rug it wasn't even a year old. Could not get the stain out. They said to get it professionally clean so I did and they were unable to get out the stain as well. So in 2001 they did do a reinstall of just the living room carpet. Fast forward and 2024 put the claim in said that there's stains on my rug and I sent pictures. After that it took me forever to get a hold of the warranty company engineering flooring and the lady was very rude. She said because I didn't have it professionally cleaned and I said you didn't even ask if I had the receipt? I do and it was clean professionally. She said well it doesn't say it was clean by hot water extracti

SCAM ARTIST STAY AWAY. Hired for carpet install, 2 bedrooms no seams. Easy job, about $2k. Not great pricing but not horrible. I removed old carpeting and pad and fully prepped the floors for them, I cleared this arrangement with owner ahead of time. The deal was I’d get a credit for doing that work off of the estimate. However, even though I told them not to take the old carpets, they drove off with them and I didn’t notice until after they left. So they only gave me $120 of the $240 back, ridiculous. But worst part is when owner came to measure we agreed no seams, when installer came we confirmed no seams but….. Installer cut the carpet wrong and now I have a seam that’s highly visible in one of the 2 bedrooms. Owner came and looked at it himself after work was complete and again said th

These guys were great until I had a problem. 8/2020, I had Bayside come measure for a floor in my kitchen remodel. I purchased an Armstrong Pryzm floor. It was marked for clearance, but it was a very heavy duty floor. Paid in full at install, 11/2020. I questioned why they were not putting anything under the flooring at install. It was stated by the installer that this floor is very thick, requires cutting with a saw, not a razor, and it was designed to go over almost anything. I'm paraphrasing a little bit. I should mention, the subfloor, pre install, was mistaken for the installed floor by friends; It looked very good. However, there was some "cupping" to the sub floor- there were high and low spots on the boards. As heavy as the new floor is, the seam landed in a spot that it cracked af