B&B Locksmith and Security Inc

I rarely leave negative reviews, but this experience was extremely disappointing from start to finish. I initially reached out for help with a faulty balcony door handle. Communication started off well, but things quickly became a long, drawn-out process full of delays, misquotes, and poor follow-through. 1. Weeks of Delays & Scheduling Changes What should have been a straightforward job ended up taking over three weeks, with multiple reschedules, often last-minute. I repeatedly had to follow up to get updates. 2. Poor Responsiveness After the work was finally completed, I spent weeks trying to get corrected receipts for my landlord. My messages on text were mostly unanswered until I warned that I would leave a review. 2. Wrong Part Ordered & Refund Delays They charged me for a part th

Alex responded quick as I requested a quote and was able to book an appt the day I chose. Alex is friendly, professional, great communication and was transparent during our conversation. Communication was perfect and he was able to give me a price which is what I paid after the job was complete. I was able to provide my own material and Alex reduced the price from the first quote. I received multiple quotes from locksmiths around my area and B&B Locksmith & Security had the BEST price by a landslide. Joe was the technician who provided service. He was on time for our appt and called me before with an ETA. Joe has great communication, professional, friendly and provided speedy service with no issues. He was able to use the material I provided as well. He was transparent and disclosed there

WAY MORE THAN FIVE STARS HERE... B&B locksmith employees are very knowledgeable As well as on time for the appointment I was given (((... JOE WAS AWESOME TODAY.....))) SADLY ........I lost BOTH ANTI THEFT keys as well as both key fobs to my 2003 FORD MACH 1 MUSTANG JOE came to my home and took care of my car JOE Was very Respectful and Professional Joe did THE WORK I asked for JOE MADE ME two New ANTI THEFT keys and Two new key fobs And programed everything Joe WAS DONE in about a half an hour JOE GOT EVERYTHING I ASKED FOR ALL DONE NO PROBLEM AT ALL !!! GOOD PRICES AND GOOD SERVICE THANK YOU JOE GOOD JOB JOE ! ! ! TROY IWINSKI 2003 FORD MACH 1 MUSTANG

These guys are awesome! They went above and beyond to get my sprinter key figured out and got me going with 2 new keys. Definitely will recommend to anyone who needs key!

Requested locks changed. Mark call me swiftly and got appointment the next morning. He showed me the services I needed and the project was delivered on time and with great pricing. I would definitely recommend and use again.