Big Burns Moving

I hired Big Burns Moving to move a spa. The crew showed up on time and were polite and professional! They did a great job preparing it, strapped it to a sled, and placed exactly where I wanted it. The process was quick and easy. I highly recommend Big Burns Moving for all your moving needs.

My brother and I hired Big Burns for our long distance move from Buffalo, NY to Charlotte. We called around to several places and they were for sure the most reasonably priced. We were skeptical because there weren’t a ton of reviews online and the invoice wasn’t super descriptive but due to the quick responses we were receiving and the communication, we decided to take a chance and I’m glad we did. They updated us the moment they got on the road with their ETAs. Steve kept his word for everything that he promised, took all of our multiple phone calls and responded to all texts. I will say I would have liked the same communication on the return trip but I understood they were beat up as the move, the trip and weather was more than expected and they needed rest. Overall, good choice for a m

The owner was courteous and considerate, he seemed concerned to help us out when Imy husband called one day to ask for an appointment the next week but since uncertain bad weather was coming his crew came the very next day! We were trying to move part of our belongings and then schedule a latter date for the final move. The two guys were late due to an accident but they texted to let us know what was going on. Very easy people to work with, I would recommend for your next move!

My experience with this company was not so great. The movers didn’t have the proper tools to remove furniture so they went to Lowe’s 6 minutes from my home to get tools (mind you with most of my things in the truck) they came back an hour later and said they broke down at the light upon leaving. Didn’t receive any communication about the situation. Just remained calm and patient the entire time even with my things gone. I honestly just wanted this whole process to be over. No fault of the 2 movers who I’m grateful for moving my things at the end of the day. The owner Steve clearly didn’t set them up for success. With all the downtime they had, Steve was trying to charge me for all the time accrued. I told him that wasn’t right to charge me for them gone an hour. He got real hasty with me

Big Burns Moving Company did a fantastic job for my clients! They were efficient, responsive, and made the entire process smooth and stress-free. Their professionalism and attention to detail really stood out. I highly recommend them to anyone needing a reliable moving company.