BILL WENZEL HEATING & AIR CONDITIONING, INC.

Great Company. They responded fast when we had an issue with our geothermal and were able to get our system fixed before the cold weather came.

They tell you when they're coming and they show up. To further this review, now that the work is done, They were great. The work is neat and professional, and the space is all cleaned up. The two men who came were personable and friendly. They also were good at explaining the whole installation process and then how the unit works. We had a "problematical" installation because of the landscape and orientation of the house, and they were easy to work with to find a way to get the loops into the house that worked for everyone. Absolutely nothing to complain about. It is a very well run operation.

Patrick was courteous and very thorough with troubleshooting my geothermal system. Got my system running and pointed out some parts of the system that could be improved. Matt was amazing in that he called me back on a Saturday to talk through the issue I was having and then followed up with another call on Sunday to give me an update as to when a technician would be at my house. That’s unheard of these days! Will definitely work with them again!

The final results were great but the process getting there required multiple visits and tests. I still had to pay for the unsuccessful visits. I WAS WRONG!! He did not charge me for the 1st 2 visits. The 3rd and 4th visits completely fixed the geothermal HVAC system. They did a great job. Thank you el.

Thank you for your help. The motor in our forced air system failed at 3 am in the morning. We called early in the morning to ask for assistance. We received a text that Patrick would come by late morning. He arrived, assessed our system, and had a replacement motor in by early afternoon. Seriously impressive! Thank you