Blue Haven Pools & Spas

Our pool was installed in 2003 by Blue Haven Pools. In 2018, it needed to be replastered, which was very reasonable. Blue Haven Pools by Calvitti did the replaster. This year (2021) it started chipping, resulting in a large section of missing plaster. My pool service company said that the plaster thickness was 1/3 of industry standard. Since July 2021, I have contact Blue Haven Pools by Calvitti no less than 20 times with little to no response. My original phone call yielded a response of "plaster lasts anywhere from 3 to 15 years". How coincidental that my original plaster lasted 15 years and my new plaster lasted 3. Non-responsive customer service and a company that does not stand by their work

You need to teach whoever is driving your truck how to drive. I was holding my horn down and they still almost ran me off of rt195 i had to lock up the brakes so they wouldnt side swipe me off the highway learn how to use a side view mirror and open your eyes and ears.

Blue Haven provided us with an estimate for the pool we wanted, along with the waterfall. After the project was completed, we did not get what we requested and were told we were getting for the extra money. Not only that, but the finished project wasn’t proper. There was trash left everywhere, pieces of waterfall concrete base sticking up, past the height of the pool, stains on the tile etc. They also told us that we would not have to pay until the pool was complete. Well since they took too long, that also changed and we had to start paying on it or reapply for the loan at a higher interest rate. What did they do for us? Well I continued to try to contact them for over a year as they continued to push me around to other people. The only thing that got me a response was bringing up a lawye