Cardinal Heating & Air

The Technician Cardinal Heating and Air sent to service our two residential heating systems was terrific. Vithli worked efficiently and took photos of areas that may need future attention. He then took the time to show me the photos and explain our system. He was patient and made sure I understood his recommendation. Virthli was careful and very tidy. We would happily request this technician again. As a company Cardinal Heating and Air consistently provides exceptional service.

We were very pleased with the attention to detail and the efficiency that Timothy Baker gave us when he came to look at our Cardinal heating system. He couldn’t have been nicer, though his schedule had been quite tight, having us squeezed in at the last moment. We were very grateful that he was the one to come to service our complicated system, and then a few days later to come back with the filters that needed to be changed.We had some filters that needed changing, and a part that was black from soot, since it was on our roof. He replaced both. He was terrific.

I had a plumbing emergency and called around to find the right company. A friend who’s had good experiences with Cardinal Heating recommended them to me. The plumber, Reggie, was fantastic. He was able to come out the same day I called. He knew exactly what he needed to do and he used shop towels and shoe covers and made all kinds of precautions to not damage anything or leave any mess. I swear the house was cleaner when he was done 😅 he was very friendly and considerate. While he was here I asked if he could adjust the water temperature and he didn’t charge me extra to do that. I couldn’t be more thankful for Reggie and Cardinal Heating than I am right now.

We have a maintenance contract with Cardinal to regularly service our heat pump and tankless water heater. This last visit, they sent two great techs. Vitali serviced our HVAC system, and was super thorough, did a great deep cleaning of the system and talked us through the state and future of the system. Reginald serviced our tankless water heater, and was super thorough as well, inspected several components and recommended a preventative replacement schedule to keep the system running well.

Cardinal reception and Reginald were A+! We returned from vacation to find our Navien tankless water heater down and didn’t want to deal with cold showers all weekend. I had called several other plumbing companies that couldn’t get there for a few days. Cardinal reception was kind and very understanding- put me on hold- and was able to arrange for Reginald to arrive within hours. He was knowledgeable, professional and very efficient. Fixed the problem and we were back to hot water.