Carpet City

My experience with this family owned and operated carpet store was terrific. I had never purchased carpet before and found a recommendation for Carpet City on a website written by a carpet layer who is not affiliated with the business. Lori, the owner, was extremely personable & helpful, guiding me through the process of determining my needs & evaluating the pros and cons of different products. Carpet City does not get a commission from different manufacturers, so the focus is on finding and selling a carpet which fits the customer's specifications and price range. James, who came to our house to measure, then returned to remove & replace the carpet was meticulous, friendly, & very precise in his work. We couldn't be happier, both with the quality of the carpet but also with integrity of t

Laurie (the owner) was lovely from the start. She came to my home and measured everything for free and even had my 4 year old help with the measuring tape. She was personable and friendly- Her employee James came out within a week of the down payment and completed the job by himself in our basement. James even stayed late and came back again after a few days to finish up due to our drain tiles just being installed he wanted to check that the tacks stuck as they should. I wouldn't hesitate again to use Carpet City. Thank you Laurie and staff for all of your help and advice. Kev and Family

I had carpet installed in my living room and hallway. There were noticeable bumps, due to not stretching the carpet properly. In addition, they left a visible seam, midway in the hall. They had to come back, repositioned the seam toward the end of hall, still noticeable. The owner was rude about the whole matter, just wanted to get me out of her hair. Be careful! Not to be trusted.

Lori at Carpet City took time out her morning to go over carpet colors with me, and even a new paint colors for my walls! Lori is very knowledgeable and her installers were very professional. I would definitely recommend to anyone.

Lori knows her business like none other! Personal visit to measure, advise and recommend variety of flooring for entire lower level of home with installation 2 weeks out. Very pleased with timely install and clean up.