Carroll Heating & Cooling

Hi, I am giving John Carroll of Carroll Heating and Cooling in Rochester, NY and 5 star rating! He has helped me multiple times with my furnace through the years in a stellar fashion. This morning I woke up to know heat and though his day was full of appointments he came over and checked my furnace within a hour. Diagnosed and made my repair path very clear. He is such a nice guy, always fair in price and show up in a timely manner +++. You can trust your home to John Carroll! Thank you John! Kimberly Simpson

John Carroll, proprietor, of Carroll Heating & Cooling is amazing. Very knowledgeable, professional and particular with the product recommendations and installation. No big sales tactics and is personally on every job. His pricing is extremely competitive. I would not hesitate to give John a referral. Definitely will call him back for all of our HVAC needs.

We were incredibly happy with how quickly Mr. Carroll was able to come to our house to figure out why our furnace stopped working. He was here within an hour, figured out what was wrong and was able to fix it all within just a few hours. He was honest and he does good work. I would highly recommend the company to anyone and will definitely be using their services again!

Install of new central ac, new furnace and new hot water heater. Pricing was good, service and friendliness was good, and the job was done in 1 1/2 days. Hauled off old junk, cleaned up after the work was done too. Professional and reasonable service and install. I will be going to Carroll heating for any future needs. Small in-town shops are the way to go. So far so good, temp set at 70° house stays at 70 and 50% RH. It’s a beautiful thing.

John was the only who agreed to install an Ecobee digital thermostat to integrate the HVAC and humidity controls in our house. We had separate 30 year old thermostat and humidity controllers and only Ecobee had the capability to integrate both. It was not an easy DIY project since our old thermostat was lacking wires of a particular color needed for the install. John showed up on a Saturday in the middle of the covid pandemic and did a perfect install. It did take him longer than anticipated due to some poorly run HVAC wires in our house but he did not charge us extra. He was very reasonably priced and professional. Thermostat has been working flawless for about 3 years now. The ability to monitor and regulate home temperatures through my phone across continents is fascinating. Thanks John