CroppMetcalfe

George and John came to do the installation of our new system. The installation was quick and painless. They both were extremely nice and took extra care in helping answer our questions about proper maintenance. I would definitely recommend them.

Our kitchen faucet fell apart, and was spraying water everywhere, so I contacted our go-to plumbing service, CroppMetcalfe. Master plumber, Ben Carter came to our home almost immediately to assess which kitchen faucet we should purchase, providing options available through CroppMetcalfe. He also recommended a Moen brand faucet I could find at Home Depot. Ben returned shortly after I purchased the recommended faucet and did an excellent job installing it. Ben’s level of expertise, professionalism and friendly manner makes solving problems a lot easier and less stressful. You can count on CroppMetcalfe to assess your situation thoroughly, and get the job done quickly and efficiently.

Zachary was great! Very personable and knowledgeable. Also very quick in making the repair. I think it only took 10 minutes and that included the time to go back to his van to get the needed outlet/parts. I would definitely ask for Zachary on any other electrical repairs.

Ben Carter came to our home during the holiday season and really took the time and care to diagnose a very difficult-to-pinpoint plumbing issue. He was extremely courteous and an excellent listener, which enabled him to assess the situation and apply his expertise and critical thinking to identify a couple of issues that we can now address appropriately. I recommend him highly and really appreciate his manner and professionalism.

We’ve used a few other heating companies before, but this was our first time with CroppMetCalfe — and the experience was outstanding! No other company has ever shown as much concern for our safety as Will Crosgrove did. During his initial visit, Will discovered that our CO₂ levels were dangerously high, and we are so thankful that the team prioritized our safety over profit. I also worked with Mack (or Mac, sorry if I misspelled the name) in the back office, and he was incredibly helpful. He’s extremely knowledgeable about our heating system — even without being on-site — and always took the time to explain everything clearly. Unlike other companies where I’d wait hours for a response, Mack always had the answers right away and kept us fully updated on the parts’ shipping status, especial