Down East

I had a great experience with the HVAC installation team. They arrived right on time, were professional from start to finish, and did an excellent job with the installation. They worked efficiently, kept everything clean, and made sure everything was running properly before they left. I really appreciated their attention to detail and respectful attitude. Highly recommend!

Absolutely amazing experience with Down East Heating and Air conditioning. They were extremely professional, courteous, and timely from the initial conversation to schedule the service required and throughout the entire process. The technician, Mr. Louis was absolutely the very best technician that I've dealt with in a long time when it come to HVAC trouble-shooting and repairs. Mr. Louis was very professional and knowledgeable about his trade. What I enjoyed most about this young man was his transparency and his tenacity to get the job done. Mr. Louis identified the issue, showed and explained everything to me in detail, then explained what the cost to me was and then worked until the job was done. His work ethics are incredible and he showed genuine concern for me as a customer, ens

I purchased a VIP maintenance package which was very reasonably priced. The techs that showed up were squared away, polite and knowledgeable! Very comfortable with having them in my house!

Scheduled maintenance service was easy and they were able to accommodate the service within my requested date. This is my third year with them without any complaints or issues. Happy to be a customer.

Louis was professional and took the time to not only explain the problem but was able to show pictures that related right back to the problem. The needed replacement pieces were in stock on his service vehicle and the repair was done in a timely manner. Luis was knowledgeable and answered all my questions.