Dunns Floor Covering Corporation

One of the worst contractor experiences I’ve ever had. Avoid at all costs. Dunn’s Flooring installed stair treads in our brand new home, and within a year they were already cracking and peeling. This is not normal wear and tear—it is clearly caused by faulty material and poor installation. After multiple calls to Dunn, they finally sent someone out to look at the stairs. He confirmed the issue and acknowledged that the stair treads were defective. After that? Complete silence. No follow-up, no repair, no accountability. They simply disappeared. To make matters worse, the carpet installation throughout our home was done so poorly that the carpet nails are sticking through the carpet in every room. This is not just sloppy—it’s unsafe. A company that installs defective materials, leaves h

My Issue is not that floor is chipping. I blame Mohawk for the producing a Sub-Par product. My issue with dunn is they glued the floor down. I cant get anyone to replace or fix. So for a couple of hundred dollar fix. Dunn will come back out for 1500.00 They knew they shouldn't have glued this down.

I have, unfortunately, had several experiences with this company since they are the contractor for the Lennar home I just purchased. My first experience was with the tile in both of my bathrooms. The initial install was sloppy and clearly rushed. When they finally were able to re do the tiling, we were already living in the house. The crew that came in didn't put anything down to protect the floors, counters, or tubs which left scratches and debris everywhere. When I went to clean up after they left, I ended up cutting myself on broken listello. Unfortunately, the second time was worse than the first and they had to come back a THIRD time to fix it. At this point, the supervisor had to sit in the bathroom for two days to babysit the installer. My most recent experience is what put me

Dunns has done multiple installs for me... tile backsplash, luxury vinyl, shower tile, floor tile, carpet, and hardwood laminate. They are very thorough. Anytime i:e found an issue with install, I notify them right away and they come out and make it right. They're pricing is very competitive. I'm very happy and will continue to use them on my jobs and recommend them to my client's.

Having issues with our floors going up on our gaming room and they blamed my pets when they don’t even go to that room and said it was a water damage! When the rest of the house that has water access is fine and where my pets are usually are is fine. And wanted to charge us even though it was still under warranty. We asked for the detailed report on how they came up with their conclusion but they just shrug it off.