ECI Comfort

I am a senior project manager for ASW Hobart Construction, a seasoned high end custom home remodeler based in Philadelphia. We are using ECI as our HVAC subcontractor for a complete gut remodel of a very grand Frank Furness designed historic townhome along Delancey Place. Our HVAC scope entails a warmboard radiant floor heating installation. a unico high velocity cooling system, a 1400 CFM hood exhaust and make up air unit along with some nice bells and whistles. To say that this mechanical system was a technical difficulty to install is an absolute understatement. Not only did it take a pro to capture all the nuances of this installation, but it took talented and patient professionals to make this all come together. Since day one, our on site point man from ECI, Jim Lafferty and his crew

I recently had the secondary heat exchanger fail on my Carrier 9200 furnace. I contacted and met with three HVAC companies to quote me on a new furnace. We decided on ECI because of their prompt reply and visit. The salesperson Evan from ECI was very knowledgeable and there wasn't a single thing he told me that was misleading. I know a few things about control systems and I was pleasantly surprised to get such straightforward honest answers from him. He explained the options and in my opinion gave me very good advice. Today Mike and Ryan, the ECI installers arrived and within a few hours had our old furnace out and the new furnace installed and working. They were extremely courteous and did an absolutely wonderful job. Their work was extremely neat and everything is working as it should.

Excellent job! I’m very pleased. From working with Evan on information and details in order to choose a unit to the gentleman who were here all day to install, Mike, Ryan, and Jim…a seamless, stress free experience! They promptly showed up on scheduled and their work was clean and neat. I highly recommend.

I don’t know where to start with this AMAZING company! So let’s Go….First….Julie and Julia in the front office……AMAZING CUSTOMER SERVICE!! Answering the phones with a smile and responding back to email PROMPTLY!!!!! Second….Evan, the Project Manager…I’ll leave this right here……He’s welcomed into our home anytime he wants to show up! What a nice guy!!!!!! A pleasure to deal with! He not out for a sale…he just wants to see his customers needs met! He exceeded that with us! Third…our installation of our minisplit was scheduled for Monday(2/9/26), but Julie calls on 2/5/26 and said they can get us in on Friday(2/6/26) which was great because we are having company over for the Super Bowl and it’s calling for extremely cold weather!…..Installation arrival time between 8am-9am…Great!…..MIKE an

I had a great experience with ECI from start to finish. Scheduling was easy, communication was clear, and the service itself was efficient and thorough. It’s refreshing to work with an HVAC company that clearly values quality work and customer satisfaction, and that shows in every interaction. Chuck was the standout part of this experience. He was professional, knowledgeable, and took the time to walk me through everything he was doing. Instead of just fixing the issue and moving on, he explained why the work was necessary and how it affected my system, which genuinely helped me become a better homeowner and feel confident about the care of my HVAC system. I will be exclusively using ECI in the future for all my needs because I know I can trust them and specifically I will be requesting