Ekern Home Equipment

EKERN is a complete rip off!!! They came to my house to tighten my kitchen sink faucet and replace my bathroom faucet which I supplied the faucet. They charged me $560.49 are you kidding me?! This is ridiculously high for the two minor things they did at my house. Do not recommend!

Ekern recently completed the annual maintenance inspection on the unit they installed in our home over 5 years ago. The appointment was scheduled in an extremely timely manner. The onsite inspection was thorough. The technician was very professional, patient, approachable, and responsive. We felt confident with his experience, as well as the guidance and recommendations provided. We appreciated the time he spent to ensure we were all set for the coming winter months. We were also grateful that Ekern was willing to travel down to our home as many of the local providers have been unable to service our system. We look forward to continuing service with Ekern.

Our furnace died at the beginning of winter and we needed a new one ASAP. Chris did a great job explaining what type of product would be best for our home. We felt confident in our purchase because of how Chris walked us through the process of selecting and paying for our new furnace. They promptly got us on the schedule. The technicians were professional and efficiently installed our new furnace. We trust Ekern and have since purchased a new air conditioner through them as well.

I have read the reviews and I disagree with some of the perceptions. I called them out to repair my father's A/C and a nice gentleman answered and took my call. He said he would get the message to the tech that I needed service. He forgot. I called back and they said it would be a two days before they could get to me. They did show up in two days and did way more than I asked for to get the system working. Amazing difference and the price was below what I expected. They are honest. They are professional. They are specialist in understanding what should be done, if you do not do as they ask, don't expect the results I received for my father. Thank you Tim and team for being honest and diligent, we need more companies like you folks have built.

I came to Ekern with a simple request for plumbing parts that would allow for a 2” freestanding tub drain to couple to my existing plumbing. It was immediately clear that anything beyond simple serial number matching was beyond the scope of their services. Fortunately for my wallet, their lazy disinterest afforded me a sizable discount by sourcing online.