Empire Kitchen and Bath

I will never go anywhere else. No handy man can do the job as well as they do. And Gurantee Warranty for the work and material. I had Alan the one man show gutted the whole Kitchen from the 60's Dark and dreay to New and Bright. Might cost more. Doesn't matter when your paying for Quality. The minute you walk in the showroom they are there to help and guide you. The showroom is filled with ideals and you can feel the Quality in everything you see and touch. No pressure Customer service is the best. Its not always about the money. Its how happy and satisfied you are at the end of your project. Thank- you everyone.

Review for Empire Kitchen and Bath My wife and I recently encountered a rather frustrating issue in our kitchen. We noticed what appeared to be backflow from our garbage disposal into the dishwasher hose, which in turn activated the sensor in the dishwasher and gave us an error code. Not knowing how to fix the problem ourselves, we reached out to Empire Kitchen and Bath for help. From the very first contact, the team at Empire Kitchen and Bath was exceptionally responsive and professional. They quickly scheduled a service appointment at a time that was convenient for us, showing great flexibility and understanding of our busy schedules. The technician who arrived was not only knowledgeable but also courteous, efficient, and thorough. He explained the issue clearly and fixed it promptly,

We recently completed a kitchen and mudroom renovation with Empire Kitchen and Bath and could not be happier with the results. Mike and his team were very responsive and easy to work with throughout the process. With an initial consultation at our home, they got to know us and our style. Heather, our designer, then created a layout that put our vision on paper. She is very knowledgeable, always listening to be sure the design was meeting our goals, while expertly guiding us through the many product choices, colors, and features that we didn’t know were even possibilities. The final plan was then implemented by Alan, who clearly is a very talented and knowledgeable craftsman. His attention to detail and the quality of work was outstanding. Another positive aspect was Empire’s coordinati

We were attempting to return as a repeat customer, but the experience this time was incredibly disappointing. I had to reach out a dozen times over the course of a month just to get a hold of someone. When I called the last time, the receptionist literally laughed at me and said, “Oh, you’re the guy that keeps calling.” I decided to stop by the showroom in person the next day, hoping to finally speak with someone. To my surprise, the receptionist there repeated the same comment and laughed in my face. Completely unprofessional as she knows how long I’ve been attempting to reach them. When I eventually did get in touch with the owner, he casually admitted he hadn’t even started our quote. I told him he’d had it for over a month and could have at least reached out to say there’d be a delay

I actually spent most of my life in the kitchen industry; cabinets, counters, construction, and design. I maintained a very high standard of attention to detail, quality, process, and communication. When working with Empire Kitchen & Bath, I was happy to discover and experience that their standards and commitment to detail, precision, and care far exceeded my expectations. From the beginning I was welcomed, educated, and provided individual care. I was able to take my time, and together with the TEAM at Empire, work out a perfect solution, and it fit my budget. Their communication throughout the entire process was proactive and professional. After completion, they've stayed in touch to see if I was satisfied, and if I had any questions; my happy reply was that I was going to be back shortl