Erie Home Basement Solutions

I had a complex issue involving an uncapped pipe and it required extensive work to diagnose properly and The fix required creative Solutions. The customer service of Jason Birmingham was above and beyond. He led A team that included Joe Chandler that solved my issue with smiles and professional courtesy. The warranty covered all of their work and any work in the future. If You had selected their services and receive Jason as your customer service rep, consider yourself lucky.

I purchased a whole house air cleaner from Erie. The sales people were extremely professional and knowledgeable. The installation team, led by Jason was equally knowledgeable and thorough. They advised me as to the best place to install the unit and what to expect once it was installed. I would use this company again should the need arise, and I highly recommend them.

Very happy with Erie and highly recommend! I wish I took before photos! My basement has been an issue since I moved into my house 8 years ago. Basement would get wet with any heavy rain or snow melting. We tried to fix it ourselves with installing our own sump pump but that only helped a little. I wish I did this a long time ago but I am happy that it’s finally all set! Erie was fantastic to work with. They took the time to come and do a thorough & free inspection. Spent hours reviewing the project and any questions I had and really worked with me to come up with a price that was reasonable for my family. We had a few different quotes for this project but Erie really was better for quality of project and price! I have a pretty large basement and it took about a week for the guys to complet

Working in customer service for the last 10 years, I have learned the importance of putting your customers first with their thoughts in mind. And that true understanding and concern for doing the right thing comes naturally when you live by this value. Jason doesn’t only live by this value, but truly understands the importance of this relationship between contractor and customer. Jason impressed myself and my husband with him being thorough effective and respectful. Couldn’t have asked for a better person to help us ensure our basement encapsulation was secure and complete. Thank you Jason!

Very professional, good fast work. Basement is clean and dry. Would definitely recommend. Only issue I had was they cut a piece of my frame and tile out and ended up not needing to. Other than that it was great.