EZ CARPET AND UPHOLSTERY CARE

Disappointed with Service and Follow-Up I hired EZ Carpet and Upholstery Care to deep clean the carpets in my home, including the steps, and paid an extra $230 for the service for deep cleaning after paying for the services with Groupon. Unfortunately, I was very disappointed with the results. The steps were not fully cleaned, the room around the corners appear to have not been touched, and when I raised this issue, the company claimed it was due to “wear” on the carpet. However, it is clear that the area was not properly cleaned, as dirt and residue were still visible. Despite my attempts to resolve the matter with them, they showed a lack of effort and responsibility in addressing my concerns. As a result, I have filed a formal complaint with the Better Business Bureau (BBB). I expect

Daniel and Mitch did a great job cleaning and sanitizing my AC system. it was overdue for maintenance so I had a lot of dust in my house. now I can tell difference immediately. They are educational and definitely recommend

If I could give negative review I would. I’ve been rescheduled THREE times since THANKSGIVING, it is now the week of NYE, and they have not showed up and have not communicated each time. This is a terrible service. Would not recommend. When I asked for a refund they said no need, we will get to you and now they’re ignoring my calls AGAIN.

Daniel, John, and Mitch arrived after working on another house and knocked out carpet cleaning and sanitizing of two bedrooms, a long hallway, and a staircase, whole house duct cleaning, dryer vent cleaning, and chimney sweeping. Take a look at some of my before and after photos! This team worked meticulously, quickly, and had such impressive energy. I highly recommend them!

Brianna and Dan did an amazing job. House is feeling fresh and clean again. Groupon says no stairs or area rugs but they actually do. My upholstered couches looks like new. I have 2 mini daschunds and they like to pee on my area rug and even the couches and it was starting to look dingy and smell like a toilet bowl! So I am very impressed with the results! The duct was cleaned and I’m feeling like I’m breathing fresh air again! Thank you! Will def use again and recommend to clients as I am a realtor and will def need in this industry!