Faucet Works Plumbing Supply

Walked in looking for a discounted part. They took the time to do some research and find a place that had the part. I appreciated the taking the time to do that!

Top notch service, products and the best knowledge of plumbing in the industry. Whether it’s upgrading your bathroom or just needing a new part to make everything flush smoothly again, here is where you need to go!

I never leave reviews but I have to for this place. Found the rare valve that I couldn't find anywhere else in a 20 mile radius. The service is fantastic and friendly. I would like to add the few times I have been there that the customers waiting online are often extremely helpful and willing to share their experience. I don't know if I will ever have to come back but I can't recommend them enough...... especially if you need to find that old rare part that nobody else can find!

Great store, exceptional service! I brought in worn out faucet stems with no traceable markings, and was told by other Westchester plumbers and plumbing suppliers that the stems were unidentifiable and likely discontinued. If this would be the case, the cost of completely replacing the fixture would be extremely expensive and unaffordable for me at this time. After further research I came into F/W and spoke with Eddy. I can't say enough about the guy, he is a total professional and he truly takes pride in helping customers. Truth be told, I have thought (and begrudgingly started to accept) the days of exceptional customer service by skilled people knowing their trade were a thing of the past. I am certain that is not the case at Faucet Works, or with Eddy. Both are local treasures.

I went there a few weeks ago and thought the store to be reasonably priced and had an extensive selection. Not knowing much about plumbing and it's accessories (LOL), they were very friendly and helpful Frank (?), I think he is the owner, was really knowledgeable and patient with me. I didn't feel pressured to purchase anything from him. In the world of corporate America with Lowe's and Home Depot, I think it's refreshing that these "mom and pop" stores still exist and give you personalized care. I would definitely go back there and recommend!!