Ferguson Plumbing Supply

Quick and easy...they were very friendly and let me match the part with the one I had before leaving making sure I had what I wanted and needed.

Great customer service, had the part I needed

I work for a builder, we order quite a bit of our material from here. Call me old school, but customer service is key. When someone walks in the door, greet that person, and if your busy it takes two moments to say, “thank you for coming in today, I am in the middle of something and will be right with you.” I guess I was taught differently! It’s pretty disappointing, to continue to run into this every time you go to pick up something that you purchased. #customerservice101

I was greatly disappointed with my experience at your showroom today. I was not even greeted or acknowledged by any of your 3 employees in the store. Even Lowes does a better job than that. Good old fashioned customer service never goes out of style. Did I want to be followed around by an employee, of course not! I just wanted to be greeted as a potential customer and a human being. Why would one want to spend money with your business when one is not even given common courtesy?

The staff at Brock McVey has been great to work with for our plumbing, lighting and cabinetry needs. We often send our clients to their showroom and receive pricing and selections back in a timely manner. They have a knowledgeable and helpful staff, and work hard to ensure we are well taken care of.