Fire & Ice Heating and Air

I was very nervous about calling a company. I wasn’t familiar with. However, the reviews were fantastic and I now know why! Tristan was wonderful. He explained everything thoroughly and got my (very old) furnace running great again. I would highly recommend your company to anyone in need of heating or AC service. The Maintenance Plan will also pay for itself with the discount and my piece of mind! Thank you!

Alan M came out to give me a quote for a furnace replacement within. He was very thorough in explaining everything about the install as well as the size of the system that I needed to efficiently heat my home. I appreciated his attention to making sure I understood all aspects of getting a new furnace. I feel very secure in my decision to go with Fire and Ice Heating and Cooling to do business with.

David come to my residence on an emergency call. Communication was great. When I explained what issues I was having with my oil furnace, he knew exactly what the problem was. He went over everything with me and took the time to teach me about the parts he was replacing. I feel he did his job thoroughly & professionally. Thanks again! I'm grateful fire & ice was able to come so quick on a Sunday. I'm reassured my furnace is operating the way it is supposed to & happy to have heat in single digit weather!

Called up Fire and Ice when my mini split stopped producing heat. They were able to come out quickly for the initial visit to begin investigating the issue. Required another visit to get on the phone with the unit’s manufacturer for additional tech support. Alan and Emilio both provided honest and continuous communication throughout their diagnostic process and were easygoing guys to work with. Determined the best path forward is to replace the whole unit. Again, Emilio provided all info and answered any questions I had while reviewing options and estimated costs, all without being pushy to make a sale. Would recommend to anyone needing some assistance with HVAC issues.

Same day service was extraordinary. Tech Alan was on time, communicated while on way. Professional, courteous and knowledgeable. Resolved issues and explained the work done and why. Gave suggestions for moving forward. Price better than expected.