Five Star Plumbing, Heating, Cooling & Electrical

Came out really fast and got busy checking out the system for problems. The two installers, Vitally and Mike were amazing! These men came out and got busy, very pleasant to talk with and explained everything they were doing. Gary came back to inspect the completed HVAC unit and had great news. He explained that everything was functioning properly and if any problems arise in plumbing, heat/air and electrical equipment, just give them a call. I promise I will.

We had a pipe burst early on a Sunday morning. We used Five Star previously and were happy with their responsiveness. Marion showed up on a rainy day and was very courteous and professional being very careful not to track mud into our home. Marion made quick work of the quote and repair and informed us of our various options along the way. I wouldn’t hesitate to recommend Marion and Five Star again.

The technicians were personable, professional, and explained everything until I had a thorough understanding of the situation. Today my new heating system was installed. Tony and Kevin were excellent. They were prompt, worked diligently, very friendly and respectful of my property and me. They answered all questions in a knowledgeable manner. They were so easy to communicate with, GREAT young men! Rolando was great. He was everything I expect from this company_ personable, professional, expert, etc....!

The initial interaction with the company started a little rocky for full transparency. However, they responded well and promptly. The service technician that came out in response was very capable, apologetic and accommodating. He solved our HVAC issue and miscommunication with the company. His name is Luke Eichmann, for those interested. This company is worth looking into and worth the try. We are new to this area and needed to establish "go-to's" for regular home maintenance and the unaccounted for fix. Meeting Luke tonight and seeing his response restored my faith. I look forward to working with them in the future... for regular maintenance hopefully; if a problem arises though I know they will be here to help.

The guy Brian came out and told us what the problem was and he didn't charge us and even told me how to fix it and I am pretty good at home fixes so I fixed myself. He saved me $400 for them to fix it. That is great service and if I do need them again I'll call them if it's a problem that I can't fix. I'm really impressed. Great job.