Floor & Decor

I’m very disappointed with my recent experience with quality. I’ve been a loyal customer for quite some time and have purchased many items from Floor & Decor in the past. From flooring to bathroom tiles to cabinets, you name it I’ve purchased it there ! Unfortunately, my experience with the DuraLux flooring has been nothing short of frustrating. For reference I purchased approximately 1,400 sq. Of this dura lux floor. It was installed 2 months ago. I found multiple pieces that were unusable due to poor quality straight from the box, And while I thought it would make more sense to continue with the replacing with placement of floors Instead of paying for more labor costs to remove everything I wish I hadn’t . This is not an insulation issue. This is a quality issue.While the brand claims

This was my second time purchasing tile for bathrooms, and once again Floor & Decor exceeded my expectations. My designer, Ayleen Hernandez-Sanchez was incredibly helpful, patient, and thoughtful throughout the entire process. She offered great ideas, listened carefully to what I wanted, and made the experience easy and enjoyable. Ayleen was truly a pleasure to work with, and her guidance made all the difference. I highly recommend working with her if you’re planning a tile project.

Great staff! They helped me with all my questions. The install of my kitchen floor went well so I ordered flooring for my dining room and family room. Picking up my order was easy and convenient. I would highly recommend them for your remodeling needs.

I had a pleasant surprise this morning with tile I had to return. With customer service not being great these days I was not expecting a good response. I was wrong, Jamar took care of everything for me. He was very knowledgeable and helpful. I will definitely return to this store for any future purchases

We’ve used them for several renovation projects, and their in-stock inventory makes it easy to keep jobs moving. Porcelain tile and contractor-grade LVP options are especially good.