Floor & Decor

I had a great experience with Floor & Decor. The customer service was professional, friendly, and very helpful. Special thanks to Marc Lowe for his excellent support — he was knowledgeable, patient, and helped me choose the right materials for my project. High-quality products and fair prices. I highly recommend this store!

The Home Depot of flooring and walls. Lots of space and the sales people are knowlegeable and not hard to find like most box stores.

I had such a great experience with Tiana at Floor & Decor! She is incredibly patient, knowledgeable, and genuinely helpful. She took the time to answer all my questions and made the whole process so much easier. A big thank you also to Tim, the manager, for being so accommodating and supportive. Truly outstanding customer service from both of them!

We had a huge project and needed lots of tile and grout, 3 different styles that had to mesh well together. Stacy helped us out and she was incredible! She was patient and kind. She helped us choose what styles and colors would look good together and within our budget. I'm glad we chose to come to this location. Ask for Stacy and you won't regret it.

They have a phenomenal selection, the displays are top notch. The main and only detractor is that every staff member I have encountered doesn't seem to want to help or come up with a solution. One example, I placed an order online, it had said place the order and pick it up today, I thought how convenient. I can pick it up on my way home. Well after waiting a 3 or 4 hours I decided to give a call as it was now 4 pm and their pick up closes at like 6 and I had not received a message. I connect with someone they look up my order and said it looks like they have it in stock, they just need to pull it. She radios over and they let her know they were pretty busy. She said to me, yeah they are busy down there. Silence 10 seconds later she repeats herself... I ask okay what does that mean, does t