Granite Transformations of Farmington Hills

Customer Service is horrible. I have an existing GT Master Bath that has held up well since 2013. I need to have a non-warranty inspection to determine if there is a grout issue with a corner in the shower. I have been trying since 7/29/25 to arrange an inspection, fully understanding it is no longer under warranty. After the first call….”someone will get back with me.” Now….crickets. No follow up, no “”response to multiple messages left. Product has been great up to this point but service is non-existent. Buyer beware.

They removed our bathtub and installed walkin shower with .5 inch lip. At last minute we asked to have sink countertop replaced also,, to match shower walls,, which they did within a week. Love our new bathroom!!

This was by far, the worst experience we have had with a company. We ordered just under $17,000 in counters and 7 custom doors. When we met with their consultant, Stephanie, we told her that we wanted frosted glass doors that we could backlight which the contract clearly stated. When they arrived, they were white, opaque glass doors (below). Two personal items were broke during installation of which only 1 was reported and at no time did any offer reimbursement. They argued that it was the manufacturers version of frosted glass. In addition, Margot, who was never part of our discussion regarding the sale, tried to tell us that we never said that we wanted to backlight them. After months of disagreement, we engaged the manufacturer and settled for a different frame with frosted glass. Whe

The first time I went in the showroom I was almost sold. Kelly let me take home sample chips without even getting my name or phone number! She's very friendly and helpful. I wanted to wait a couple of months before reviewing, and it's been 4. Our counters, backsplash and sink are beautiful. I had taken those samples and dunked one in beet juice. After a week it just rinsed off. I tried to scratch them and they dulled my (not best) knife. Our installer Jason was friendly and knowledgeable. After 2 months, we called because one seam was a little more visible than the others and they came out and refilled it. We had priced Corian for just the countertops (no sink, no backsplash) and this whole job was 42% cheaper. Very happy

All I can say is WOW, thankful for the installers attention to detail. Moe and Jonathon were fantastic!!! Kudos to them.!!! It is unfortunate that I didn't hear from the salesperson Dani when having question before and after the install. Most salespeople follow up after the sale but thankful for good,strong installers. Kitchen looks great !!!