Guardian Plumbing Services, Inc.

We had a broken pipe discharging water at the interior of the home and the main shut off valve would not shut off the flow. Yes, a bit of an emergency in my view and I needed a plumber to shut off the water at the street to stop the flow of water and to replace the shut off valve so the other repairs could be made. I'm not familiar with what is the standard in PG county but a professional plumber should be and they should be helpful in a situation like that. They told me to call WSSC and I said I need the valve replaced so the water could be turned back on to the main house. I was then transferred, and a lady said that if I know so much that I should just go ahead and do it myself. That type of attitude in an emergency situation is not the best way to do business.

Customer service is important and I just didn’t appreciate the way I was spoken to or how my service request was handled. The communication is sub par and Kelly’s nasty attitude was no help. I will not be using Guardian for my business needs

Guardian has worked on many of my critical plumbing issues on my rental as well as my own house and they do great work. Fast, fair prices with great communication when I can't be there. I highly recommend Guardian Plumbing services.

Great honest service! I again was very impressed with Guardian Plumbing. Not only good prices, but careful discussion of work that was needed. They have also have great lines of communication on the scheduling and are very pleasant in discuss the details of the job.

Not professional and Lady Karen got mad because they quoted me to replaced urinal for “calcium buildup” for a urinal that is one year old. I told her that didn’t make sense, Karen told me to do it myself and hanged up on me, and didn’t believe I was a plumber myself, she told me why I was calling them and said I was raising my voice while she was screaming at me. They just lost a 29 restaurant customer for lying and being rude.