Herndon Park and Travel

Past reviews had me shook, but the price was nearly 50% less than airport parking so I had to try it at least once. Everything went smoothly. I got a covered spot on the second level of the garage, placed my printout in the window and walked back down to the shuttle stop. The shuttle was already waiting and it took all of 10 minutes to get to the airport in late Saturday afternoon traffic. A few days later I returned after midnight and quickly reached someone at the number listed on the confirmation to request a pickup. The empty shuttle arrived within 15 minutes to take me and one other passenger. As we neared the garage, the driver confirmed whether I was going to the hotel or garage so there was no confusion. The only reason I can imagine someone having a negative experience is if they

The parking itself was great. Our car was looked after the 10 days we were gone and for a decent price. Our issue was with the shuttle driver on our way back from the airport. All went good at the initial pick up, the driver asked if we were going to the hotel or parking at the back. We told him we are going to the parking structure. We pull up at the hotel and he starts unloading our bags, my husband reconfirmed we wanted dropped at the parking structure. The driver immediately gets an attitude and starts raising his voice and throws our luggage back into the bus and slams the door. He then proceeds to speed to the structure, but doesn’t drop us there. He pulls up at the business next door, aggressively takes out our luggage, slams the door and drives off leaving us to walk in super heavy

Great parking near Dulles Airport/IAD for a great price. Less expensive than the uncovered economy lot. My only complaint is that you can't use the barcode on your confirmation to enter. An attendant has to let you in, and if he's dropping people off at the hotel for the airport shuttle, you may have to wait a few minutes. Plan to arrive earlier than you normally would to have plenty of time to get to the shuttle.

Was directed to CROWN PLAZA however shuttle that was to transport us to the airport was late attempting to pick us up - the driver was rude and uninformative - it filled with airport staff and was NO room for lot passengers as promised / advertised; He screamed that he was waiting for another shuttle (after sending off the one with staff only) "just for me" as if he were doing me a favor. His second shuttle never populated so I had to pay for a cab so I would not miss my flight out. When returning home the shuttle was 1 hour late (with the same driver/organizer); While picking us up from the airport, he then got off of the shuttle and attempted to make room reservations for other customers who were waiting at the stop while we continued to wait for him to drive us back after waiting for a

I reserved a spot in the garage because it was described as covered. I planned to park my car for several weeks, commencing May 8. The problem was that were no spaces available under the covered roof until one vehicle left. Otherwise, I would have been obliged to park on the uncovered roof. The garage is guarded, and the shuttle works as described. However, my experience suggests that a covered parking space is NOT guaranteed.