Home Services at The Home Depot

Horrible experience!! My wife and I are building a new home and went to get tile and carpet from Home Depot. We met with Randy who seemed nice but we later found out she was very deceptive. We picked out our tile which she told us was a porcelain tile went through everything and asked us if we wanted to lay the tile side by side or staggered thinking we were just having a casual conversation...more about this porcelain tile and staggered tile later. She gave us a total and the wife and I went home to think about it since this job was going to cost over 15k for our brand new house and is quite an expense. We got a quote that didn't even have a breakdown it just listed stuff and had a total at the bottom of the list. After much consideration we decided this was the best price and ordered by

Called for a measurement for my front and back yard for turf installation, charged me over the phone and they never got back to me abd weeks later when i called them asking about everything all of the sudden our order or anything is not even in the system but they charged me haha hell with this place and when you call they'll transfer you to 30 different people, what a joke no one does their job right!

Customer service needs works. Every time I come here no one is willing to help

Rude & unprofessional customer service