Insight Pest Solutions NY LLC

My experience with them has been awesome. The salesman, Cody, I believe, was extremely knowledgeable & kind. Austin Hoffman came out to service our home, he sent a text to let me know he was coming, which is so helpful! He was very thorough, provided some information about our landscape/pests in the area, and let me know when he was finished. I’m super impressed with Insight & their employees/service!

Brandon who works for Insight, indignantly decided to ignore the massive sign on my door that says No Soliciting (have it all on camera my guy) and acted like he pretended he couldn’t hear me clear as day on my Ring camera talking to him. After I opened my door, and pointed to my sign - posted here for reference - he talked over me with his trash rehearsed sales pitch even when I said “No Soliciting” and pointed to our VERY clear sign (which he had already looked at). Love that this company completely ignores personal property law and then willfully ignores a home owner telling them not to solicit. Not the type of place I’d be paying to do any business with. Teach this kid how laws work.

This is my 1st time using a "pest" company. It was wonderful! Austin Hoffman sent a text with his arrival time which was unexpected & so nice. I could put my dogs in the house ahead of time. He was professional & when done told me what he did, what to look for, etc. He answered a my questions which was great to gain some knowledge! He was easy to talk to. Not rushed. I was pleased & happy I chose this company! Thank you Austin Hoffman!

The technician was great. His name is Austin Hoffman and he did an excellent job of explaining the services the company offers. He was very personable and professional. Had to change appointment due to rain. Look forward to him coming back next week.

We're new clients and had Austin as our technician. He was incredibly polite and informative both before and after the service. Austin did a fantastic job addressing our concerns and clearly explained the actions taken afterward. Thank you, Austin, for your excellent service!