Jerm's Plumbing, Heating & Air

Chris from Jerm’s Home replaced our pressure tank and water filtration system today. He was amazing. More than answered all our questions and gave us a specific plan to address our issues. I 100% recommend him for all your plumbing needs. Very personable, professional, and courteous!

When we discovered that our our old water heater was leaking, Jerm's immediately got us on their schedule to come and assess the situation. Chris and Matthew arrived earlier than anticipated, and they patiently answered all of our questions, reviewing all of the possible options with us. Within a few hours, they had completely replaced our old water heater with a new one, as well as relocating our expansion tank. Chris and Matthew were very professional and excellent communicators throughout the whole process. I would highly recommend Jerm's if you need prompt and professional service.

After growing dissatisfaction with our plumber of 25 years we decided to give Jerm's a try. The person I scheduled the appointment with was extremely nice and got us on the schedule quickly. The technician Aaron arrived and went through their process in detail, including outlining how Jerm's conducts business. I loved the level of detail he provided and that they tell you in advance what everything will cost. Aaron also identified some problems that the previous plumber had missed in a recent visit. Since it was a fairly big job, Cody joined Aaron to get it done in a timely manner. Both Aaron and Cody were very friendly and obviously highly competent. Aaron took plenty of photos of the work as it progressed so I could get a better understanding of the health of our heating system.

Exceptionally positive experience from first phone contact through complete service. Clear communication about the problem, solution, and cost. Chris was even considerate about which electrical breakers he shut off so I could keep working at my computer.

Aaron and Brien did an awesome job for us fixing our water heater and giving us options for the future! We've had Jerm's out to us multiple times and they are always professional, knowledgeable, and very helpful! I would recommend them to anyone looking for a plumber!