John Betlem Heating & Cooling

We were extremely impressed with the service from Betlem Heating & Cooling, and especially with our technician, John. From start to finish, he was professional, knowledgeable, and incredibly thorough. He took his time to carefully inspect and clean everything, documented his work in great detail, and explained each step in a way that was easy to understand and reassuring. It’s rare to find service technicians who are this conscientious and take such pride in their work. John truly went above and beyond, and his attention to detail and honesty gave us complete confidence in our system. This level of service is exactly why we will continue to use Betlem Heating & Cooling. If all of their technicians are like John, you can be confident you’re in excellent hands. Highly recommend.

My husband and I are so happy that we chose the John Betlem team to replace our heating system. We were feeling good about the decision after Tom Tapke "sold us" on a hybrid system; actually he let the system sell itself. Today was installation day, and it came just in time because our old furnace was defunct and the temperature is dropping. Our team members were Shamus, Erik, and Max. They arrived at 8 am and worked incredibly fast and efficiently. It's very clear that they're a seasoned team, accustomed to working together. No noise, no mess, no drama. They finished the job, told us what we needed to know, shook hands, and drove away before the end of the afternoon. By then we were already warm in the house. This company truly delivers! A new heating system is a big investment, and I'm

I had an EV charger and a whole home surge protector installed. John betlem heating and cooling had a very competitive price. The installers were Ryan and Spencer. they were very professional and knowledgeable and they left my home spotless when they were finished. I would definitely hire John betlem heating and cooling again.

Braden Dufrane and Joe French did amazing work with the blow in insulation in my basement, crawlspace and dormer area. Hopefully helps with keeping warm this winter and RGE bill lowered. They took their time to explain it to me and show me what they did. Very professional and Respectful. Completed the job within a couple hours. They kept the area clean and picked up behind them. I would definitely recommend them in the future or the family and friends.

Pros: Able to get HVAC system replaced with short notice with good financing options. Issues below resolved in an acceptable manner. Cons: Personal property and equipment damaged during installation requiring multiple follow-ups after I found them to get resolved. Includes poor workmanship (bare, disconnected wires, vent not connected, and sloppy installation of humidistat (which was supposed to be connected to the smart thermostat), damage to smart thermostat (required replacement; had no heat for 6 hours), ceiling damage, and damage to property near furnace (roughly $200). Issues were resolved at no additional cost, but significant stress and inconvenience.