Johnson & Johnson Heating and Air Conditioning, Inc.

Our first experience with J&J in our new home. We called early this morning when we woke to our home in the 40s. The previous owners left the companies stickers on our units and we are so grateful they did! First, the lovely lady on the phone was so kind and assured us they would get someone to us today, as well as updating us on our status throughout the day. Anthony C. showed up and got right to work. He was kind and patient, and took the time to make adjustments to our 18 year old furnace, and try several options to get us warmed up today. My new best friend, in fact did not leave our home til well after 8pm, and made sure our temperatures were rising to comfortable levels before he even got into billing with us. He also outlined some things we could do currently to maintain our system,

We just bought a home and when we moved in there was a strong smell of mildew because of mildew and mold buildup in the mini-splits. Most people aren't aware of the care these systems require. We needed someone to come remediate fast and Johnson & Johnson sent a technician, Allan, out ASAP. He did a fantastic job and the whole place smells fresh and we can breathe deep. Very grateful.

Da'on did a wonderful job on my heating system tune-up. He explained everything clearly, cleaned the inside hvac unit, and even taped up the hvac panel that was allowing air to escape. (They test inside and outside units.) He was professional, thorough, courteous and truly went an extra distance to help us have a comfortable home. The best experience I have had with an hvac maintenance service. Also, they were available on short notice one week before Christmas. I really appreciated Johnson & Johnson fitting me into their schedule. Thank you Da'on!

Josh returned to our house for the fall checkup. He called before he came, arrived on time and did a thorough job. Very professional.

Of course, our central air conditioning went out during the hottest days of the year! I called J&J on Sunday evening and was surprised and very pleased to receive assurance that they could send somebody out the following morning. Will Reed arrived before noon and quickly diagnosed the problem. And he actually had the parts needed with him so that the work was completed in a little more than an hour. How great it was once the house started cooling down again! Thank you, J&J!