KBS Kitchen

What a horrible experience with KBS. I waited over a year to let the dust settle and cool off before writing this. Read all of the negative reviews and heed the warnings! Our designer left the company while in midst of our plans. We were assigned a second designer who also left before kitchen completed. Both times, no advance notification...just "oh, they no longer work here." We had countless mistakes in our order. Missing all appliance panels and had to wait 3+ months to be re-ordered. Many white oak pieces arrived with blemishes. Many had uneven finish or colors that were way off from our white oak sample stain. Each of my concerns was dismissed as they tried to convince me it was just the character of the wood. They forgot to order our crown moldings. Finally it arrived 4 months after

Super Happy with our new kitchen cabinetry and remodel We just finished a full kitchen cabinet remodel and I’m so happy with how everything turned out. The new cabinets came out perfect and my designer Kathleen did a great job designing our space- they’re not only beautiful, but way more functional than what we had before. The entire team at KBS was attentive and really easy to talk to. Eddie did a great job overseeing the project. They made sure all the details were done right and made great suggestions along the way. Thank you everyone for all your help. We love it.

KBS Kitchen & Bath is #1 in my book! Not only did they design a fabulous kitchen for me, making my NYC kitchen beautiful and functional, they expedited my order and quickly jumped in to help when my contractor damaged a cabinet months after the kitchen was installed! KBS great price, great quality and great customer service! Thank you Rob, Marianna & Denise!

I couldn’t be happier with Kathleen’s help in designing my mother’s kitchen. She made the entire process so much easier by listening to my ideas and bringing them to life in the most beautiful design. Kathleen was incredibly helpful, answering all our questions and providing numerous samples. Their showroom is vast and truly aids in making decisions for your home. If you’re planning a kitchen remodel, ask for Kathleen, she’s like having an interior decorator without the extra cost!

Our designer who happened to have architectural training left the company mid-job. They never told us and asked him not to so as not to create panic. We had his personal number and this is how we found out. We had a warped door that was a very big part of our job. It was made wrong twice. It needed to finally be custom made by the contractor. The Farrow & Ball cabinet color is off from our sample. The quality is not terrific. It arrived scratched and dented in many spots and needed touch ups. Inserts inside drawers are still not correct. One is short for the size of the drawer. Customer service and communication are not ideal. This was a referral from our contractor. Perhaps they get a piece? I could NOT recommend them.