Loberg Roofing

I bought a house that they installed the roof on. It was probably leaking immediately but it took a while for the drywall to be noticeably damaged. It took them 6 months to get it to stop leaking (I think person who came out to do the work was really good, but it was still frustrating). It's leaking again, maybe never stopped, and my roof is no longer under warranty. I'm trying to get it fixed and I feel like I'm being ghosted by this company. The repair man came out and agreed with me that a whole section needs to be replaced and they would be in touch. That was 2 weeks ago. I've called multiple times and texted and haven't heard anything back. Based on other reviews it seems like a pattern.

I hired Loberg to fix the roof on a commercial building as well as my home. If I could give zero stars, I would. Every time I tried to contact the business, it took several weeks to receive a reply, while they were (supposed to be) actively working on fixing a leak. Weeks went by between attempts to repair the leak, and each time they had to come back to attempt the repair again, it was after I spent at least 2 weeks calling and leaving messages almost daily. They failed to fix it each time. My roof is still leaking. It often takes many tries to fully fix a leak, so this is understandable, but refusing to take my calls or call me back for weeks at a time between attempts is absolutely not understandable. I've been forced to just live with a bucket catching water in my bedroom for months

Austin Loberg started work my 600sq' weather deck in January 2024. Was inspected by manufacturer IB on Jan. 30th and emailed to Loberg on Jan. 31. Waited over a week for the report. I called the manufacturer and Loberg lost the report in their email. Received the report on Feb. 9th from Zac @ Loberg. Inspection failed on 7 items, requiring two employees to do rework across a day. Reinspection was to occur on 3/14/24 & cancelled. And they demanded full payment prior to final inspection. Still waiting for the job to be finalized to install deck tiles and siding. The crew is hard working and competent as far as they are trained by the owners on installation specs. The management is more concerned about sales than quality & customer relations.

We were shocked to get a 500 dollar plus bill for inspection of our warrantied roof. nuts.

This company did an amazing job! When the snows delayed the start of the job, they kept in communication with us daily. They cleaned up their work site daily. And once it was completed you could almost not even tell they had been there, except for a brand new roof! Quality work, very timely, great communication, and overall pricing for work done was extremely competitive. We will definitely use them for any future jobs and highly recommend them to any friends and family looking for a referral.