Lowe's Home Improvement

Had a great experience at Lowe’s in Bedford on Sunday. Paul helped me select a generator,explained lots of features and answered all my questions. Very friendly, knowledgable and helpful! Also a shoutout to John who noticed I was dizzy and got me a water then helped us load the car. Great job by both! Thanks!

I’m giving 5 because I love it here and everyone is good to my dog and I.Paint always does great for business. Today an employee have seen before asked if I found everything I needed when I was using the self check out. As I finished paying and was leaving he said “ Have a great American day”. I don’t even know what that means. Have a great day works. Pride in your country is fine I have no desire to take that. But he didn’t say have a great United Stars day. There’s a lot of “americas” to be American in. North, South and Central. But it seemed more like a stab at the current status of the country. The way he said it just seemed to have something else Behind it and not just to wish me well. I could be reading it wrong and maybe that’s Lowe’s new motto. I’m not sure. But I wasn’t the only p

Highly unsatisfied with the return policy Lowe’s recently put into place. I wanted to exchange some door handles and get the exact same handle in a different color. I didn’t have the receipt for the handles where a contractor had purchased them on my behalf. The store wouldn’t help at all because of the new return policy. I think that is completely unreasonable. I wasn’t looking for a refund or store credit I just wanted to same exact product in a different color.

The store is clean, well lit, and easy to navigate. The employees are knowledgeable and helpful. If they don't know the answer, they'll find someone who does. Price and selection are decent.

I have been a loyal Home Depot customer for awhile, but after five failed attempts for them to deliver a dryer and them just canceling my order. I ordered from Lowes and with next day delivery I finally got a dryer. Lowes for the win!