Lowe's Home Improvement

Today’s associate, Jeff, was truly a pleasure to encounter. He approached our self-checkout register before we even had the chance to call for assistance, which immediately set a positive tone for the experience. Jeff was attentive, professional, and made the checkout process smooth and stress-free. He was also very easy to chat with, creating a friendly and welcoming atmosphere that made the interaction enjoyable. Jeff clearly takes pride in his work and provides excellent customer service. He deserves all the badges he currently has—and honestly, many more. Jeff should absolutely be rewarded, perhaps with lunch from one of your loyal rewards members, as a thank-you for his outstanding service.

Louis from St Louis was absolutely amazing! He was beyond helpful. I went in to Lowe’s to get stuff for my move. I had over 15 big boxes + 10 plastic bins and a ton of little items and I was having trouble getting through the store and lifting everything into my car. Thankfully Louis offered his help and he had me pull up my car and he put everything inside for me. Super sweet gentleman, he made everything so much easier for me! Thank you Louis!

I live near home Depot and I like home Depot but Lowe's far outshines home Depot and that they have so many well-trained friendly personable staff members that are eager to help you with anything you want. It's so easy to quickly get what you want and be in and out of the store. And they're there to help you carry it out.

Absolute terrible service in the tool world area. I asked 4 different people to help me get a laser level from behind the gate. No one could send anyone my way or help me. The last person I asked just walked away after they said they would help. I had to track them down because I was waiting for over 30 mins to get what I needed. Unacceptable. I rather go to Home Depot at this point.

Excellent service all around from everyone in the team! Special shout out to CJ for helping me out with ice salt the night before the storm came and everything was sold out! Thankfully someone returned one and he was kind enough to let me know. A+