Lowe's Home Improvement

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden. The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

This Lowe’s is the worst. Do not buy cabinets from them. Long story short I had damaged cabinets and the last one came in 4 months after ordering and that is because I pushed them to get it at my house earlier. I had no kitchen for about 4 months. They were supposed to contact me for how we could rectify situation. Never did but sent a letter to the credit card company saying they offered me 1,000 and I refused which never happened and they said I was going to sell the damaged cabinets which I never said. The corporate headquarters is just as bad. Stay away from this Lowe’s. Home Depot has given me such good service. I will never deal with Lowe’s again as they blatantly lied and actually put it in writing. This is January 2026 and I have been dealing with this situation since April

We have designed and built our entire kitchen in Lowe's facility that they have is second to none. The product sold are the same ones you're going to find in high-end kitchen stores at a much discounted price. The designers are awesome as well. The store has a great variety of products. Lowe's is also well equipped to completely refit a bathroom everything from the sinks to the flooring to the toilet to the actual plumbing. Lowe's also has a great supply of lights for interior and exterior use.

I must share how impressed I am with the appliance department at Lowe’s Caln store. Kris, Andrew and John all went above and beyond any expectation I had. I felt as though I was dealing with an old time “Mom and Pop” store. A big THANK YOU!!! (In addition, all this amazing customer service was over the busiest time of Black Friday weekend/week!)

Staff was fantastic and helpful! Helped me get the parts I needed even though I arrived 8 minutes before the store closed. I was able to put in an S-trap under my kitchen sink for 16 dollars rather than having a plumber come out for most likely 350 dollars.