Lowe's Home Improvement

This Lowe’s is the worst Lowe’s in upstate ny. They’ve taken plumbing items from me and returned them to shelves without refunding me which they won’t show me proof but offered me 2 different amounts of money on what they stole from me. they’re extremely rude, last night I bought a brand new 5 gallon of primer, had them shake it. The guy handed it to me and on the backside, where the associate was, was a whole bunch of paint on the outside of the container. I didn’t see it, I grabbed it, brought it to the pro desk where I cashed out, got in my truck and realized I had paint all over me, my jacket and my jean. I went in and all the guy offered me was to load the same bucket in my truck. I said “that’s not going in my truck” and they were like “do you want a new one” I said , yeah and you gu

Outside of home improvement, I shop here annually for the plants! They have a wide variety of succulents and cactus right now. I can't wait until the flowers and veggies are available! Definitely worth checking out

While we did not order or have anything delivered by Lowes today, we did have the joy of one of their delivery trucks smashing into our driveway this morning and crushing our culver pipe. How do we know it was them? Well we watched it happen, tried to stop the two men who jumped out of to "check their truck over", but immediately got back and in and sped off... oh and WE GOT IT ON CAMERA. We immediately called the local Lowes to report the issue and were told "if you cant provide us with a license plate, you can't prove it happened, sounds like you should call your home owners insurance." Actually, we called the cops and provided them with a video of them fleeing the scene, but thanks. Yes, we... the home owners, who ordered nothing from you, and attempted to stop the men that damaged ou

Dec. 5, 2025 Today I visited Lowes and upon getting to the self check out (no line, no waiting BTW), and without me even asking…I was immediately helped with the check out process by a young man by the name of “Tom”.( My inexperience must been obvious to him 🫣) I just want to publicly thank Tom for all his help..He did my checkout for me at lightning speed and was pleasant as well! THANK YOU TOM…your kindness and eagerness to help definitely stuck out of the crowd! 😁

Great place to get your building supplies, and so much more. Lots of workers always ready to help too. Order on line and pick up at the store!