Lowe's Home Improvement

The Hudson Lowe’s is an excellent store and easily deserves five stars. From the moment you walk in, it’s clear that this location is well managed and focused on customer experience. The store is clean, bright, and well organized, making it easy to find exactly what you need without wasting time wandering around. The selection here is strong across the board. Whether you’re working on a home improvement project, picking up materials for repairs, or just grabbing supplies for the yard, this store is consistently well stocked. Aisles are clearly labeled, and products are neatly arranged, which makes shopping efficient even during busy hours. What really sets this Lowe’s apart is the staff. Employees are friendly, knowledgeable, and genuinely willing to help. When you ask a question, you do

The associates were welcoming 😉 with laughter spirits. They know the store and able to lead us easy to products. Then I met Matt and his nice supervisor. They both Are genuine people and caring. Matt helped us the rest of the way through the night with all the items we need. He took his time and by him being a carpenter he was able to lead us with the materials that we need for our projects in the future. Loads. You have a great staff. You chose a good group here in Hudson. I have had bad experiences at Lowe's in the state of New York. But Hudson New York Lowe's here right off of Fairview made it up for me. They were just outstanding and I suggest that all of them get a high increase in pay. Plus ownership of Lowe's may want to consider to use and Google as a survey to better equip their s

This is in reference to order number 202927020261481745. I have been trying to get accurate answers regarding the whereabouts and more importantly a delivery date for my items. I have spent almost $30,000 in the last 30 days at the Greenport Lowe’s. No one knows where my orders are or when it will be delivered. The most helpful person regarding this issue has been Lisa. She has gone above and beyond to help. I have called and emailed with a different response every time. Today I have attempted to speak with the store manager twice, no return call. In fact I was hung up on 4 times, customer service picks up and hangs up. I finally got through, she said we are busy. So now that you have my money I am no longer important? If my appliances are not located and delivered I want a refund and I wi

Darren was exceptionally helpful today. He greeted me immediately upon entering and got me a carriage, that was just the beginning... I had to write this review before I even left the parking lot!!! He should be the definition of customer service at Lowe's 🌟🌟🌟🌟🌟 1ST WIN!! I told him I was looking for some bird seed for my mother in law but it had to be in a small bag she could lift. He walked me right over to where they were located. 2ND WIN!! Then I told him I needed ice melt... he showed me where it was in the doorway of the garden center and offered to carry the heavy bag out for me. However I told him I needed separate hand-held containers for mine and my daughter's porch (very hard to find, most stores are sold out). He was able to use his locator to walk me over to aisle 24, bin 9 t

I was recently shopping at the Hudson NY location for some closet shelving and was struggling to find products that matched what I had envisioned. Mya, a sales associate, helped me to put together exactly what I was looking for. She was both patient and kind while figuring it all out. When she wasnt sure of the answer to one of my many questions she either looked it up or found someone who did. The world needs more people like Mya!