Lowe's Home Improvement

This review is squarely about Danielle who seems to be some kind of a manager. I bought a pressure washer and pursuant to the policy it can be returned within 30 days provided that it is unopened and unused. The policy further states that it is returnable within 2 days in general ( open and used included). I attempt to return a pressure washer within 30 days but outside of two days that was sold OPENED. The box was open. The tape was cut - but the product was unused and intact inside the open box. The package was sold in open condition and yet the policy requires that it be returned in unopened condition! Further examination of their inventory on their shelves reveals additional pressure washers that have had their tape ripped open and so they sit there on the shelves in open condition.

Employees were very helpful the store was clean big & organized found everything I needed & more but the didn’t have any stackable pumpkins for the kids to do what ever they wanted to front of the house.

As Lowe's locations go, the Plymouth Meeting one proves reliable and provide exactly what you expect from this chain and big box home improvement stores in general. I'm an avid gardener and slowly try learning new home improvement skills trying to take care of my house in the city which is around one hundred and eighty years old. While this one suffers from the same problems as every other Lowe's and large h-i store - few and very inexperienced works with little to no construction/home industry experience, there are some good employees, the prices and selection are reasonable and the store is always clean and well stocked - minus the occasional winter storm that forces locals to gobble up salt, shovels, etc. The plant and veggie/herb selection is decent and the cleaning supplies are usuall

If I could give this store a ZERO, I would. I made the mistake of purchasing a front door and screen door from Lowe's and it's been a nightmare. I purchased a screen door and front door approximately 18 MONTHS AGO. In addition to multiple issues and months of delays during the installation, the screen door itself has defects, including a broken screen and a window that will not close. The associate forgot to order the screen door initially, and I went an additional 3 months without a screen door when they removed my old one, then the problems just kept going from there. At one point customer service even went as far to say the screen door was not on the contract, which is not true. Despite ongoing communication and repeated delays with Lowe’s customer service, the issue remains unresolve

Terrible Terrible customer service. No one ever picks up the phone. I ordered a sump pump cover and had it delivered for some reason I was delivered a panera orderer that belonged to someone else. See picture for reference. When i showed them this they told me to contact doordash. Why would I contact doordash when I never used them in the first time? . The store used doordash to deliver the item and the wrong item was delivered.The store takes no accountability. Cannot get a hold of anyone in the store. This has to be the worst customer service I have ever received.