Lowe's Home Improvement

Went to Lowes to get a couple items and was helped to find them by two different dept. employees who seemed to be well informed aboit their items and where they can be found. Otherwise, no problem. Since I am Disabled and a Veteran, I enjoyed parking close to the entrance which unfortunately not all businesses do for us (look for it, the place those spaces further way, way to go Lowes.. And that's why I left your competitors!).

Today was the last straw that broke the camel back. I’ve had repeated issues at this store, especially when it comes to their discount signage. More than once, I’ve picked up items clearly marked as 50% or 75% off, only to be told at the register that the discount doesn't apply. This always leads to back-and-forth between the cashier and a floor associate, wasting my time. I’ve even gotten into the habit of taking pictures of the signs because this happens so often. Today, I went to buy a whiskey barrel that was marked 75% off again they had to verify as the register was showing full price, once they verified that I had another issue , originally I went in to this store to check on an inflatable item that showed as out of stock online. To my surprise, I found the last one available in-sto

I had a great experience at Lowe’s last night 12/15/25 before closing! I was assisted by Miguel, who was extremely knowledgeable and helpful. My husband and I went in for paint for both walls and laminate cabinets, and he guided us through the right products, colors, and techniques. He even shared helpful tips for painting laminate so we could get the best, long-lasting results. His customer service, patience, and expertise made the process easy and stress-free. Thank you, Miguel — we appreciate your help! Highly recommend!

I typically shop at the McAllen location since I live there, but I decided to get a task done during my lunch break. It's a night and day difference of cleanliness and customer service. The store wasn't busy, there were a lot of employees just standing around, and once I did get help the associate seemed uninterested to help, look up inventory, or even had an idea about what products were on the sales floor. I'm a Lowe's loyal customer, and I have been for years this experience won't change that, but I know for sure I won't be back at this store.

had a great experience at Lowe’s thanks to Stacy. She was very helpful and took the time to help me find exactly what I was looking for. Friendly, knowledgeable, and professional — excellent customer service, thank you Stacy for all of your help 😊