Lowe’s Outlet Store

If you are a contractor or have all the time in the world to do stuff I 100% endorse Lowes. The place is immense! They do have pretty much everything you will need to do it yourself on certain projects don't get me wrong but If you're looking to run in and out real quick forget it!

I want to thank manager Harry and Auguste for the amazing communication and customer service you both provide. Thank you for showing me that my prior poor experience was just a mistake; due to a person lack of experience. Your Professionalism in resolving our fridge issue and level of customer service support , was beyond my expectation. You both deliver and stand by Lowe’s 100% customer Satisfaction. I cannot thank you both enough. I am truly grateful and will be returning back to make future purchases at Lowe’s outlet in Avon. I will also continue to refer my families and clients back to Lowe’s outlet.

BEWARE! We purchased a refrigerator and a dishwasher from this store in April. The dishwasher was not a good buy. We have had issues with it since the first week. I have made several phone calls and even gone into the store. Have contacted GE and the protection plan I purchased. No one is able or willing to help solve the issue in a timely manner. To be with out an appliance for 11-12 weeks in just not acceptable. GE finally sent out a service person who tells me it was sold to Me with a faulty hose that should have been replaced. This hose is on back order and will not be available for almost 3 months. I stopped back in the store today to see if the manager may be of some help. Although he did offer his email to me and offered to follow up. The other employee was rude and very short. Tal

Pretty good for a big box store. More organized than HD and staff are more helpful and informative. Slightly higher prices than HD. Product quality is often better too.

Lowes continues to disappoint. I have attempted to patronize Lowe's in hope that the first time was a fluke but NO, don't waste time. Lowe's has terrible policies that create more expense for customers. Synchrony runs Lowe's Advantage card accounts and they will reduce your available credit which causes interest rates to be higher and negatively affect your credit score. WATCH OUT . I am working to CLOSE accounts with Synchrony ASAP, I recommend you pay attention.