Lowry Services

I have been a loyal customer of Lowry Services for years now. I have called for many emergencies like hot water heater and plumbing issues. Last Tuesday I woke up with no heat in the house. I am a caregiver to my 86 year old Mom. I called Lowry and tech was at my house right away to assess. The house heater was original with the houses built in the late 50’s. I had to have it replaced so sales rep soon came later that day explaining my payment options and installation process. I decided since I would have to replace the heater I would have central air installed. Thursday, January 15th Jacob and his team came early in the morning to start installation. He was professional and explained everything that would be replaced. He was patient answering questions and his team was just as professiona

We had our sewer pipes replaced in our front yard and basement about a month ago. Thought everything was fine until we noticed where they took up a piece of the concrete the concrete slab next to that one is cracked and which it wasn’t before. The concrete slab that was taken out plus the dirt that was put back after they completed the job has now sunk about a foot. We now have gurgling again in our toilet. A guy came out Saturday and cleared the clog and a guy came out on 3/9 and put a camera through the pipes to see if there were any issues. There were none. His manager said the reason the dirt and the stone sunk was because of all the snow we had. We now have to go without a toilet again. You charged us $19,000 for this crappy work. Then wanted to charge us another 3,000 for a pipe in t

My boiler and radiators blew one month before my tenant was supposed to move in. In that time frame, Frank got me dialed in with a quick solution while improving the house and meeting the deadline at the same time. Jacob, Mike and Sean did an impeccable job doing quality work while wasting no time. Well done gentlemen!

I live in an old house, so on today’s episode of this old house: my shower handle broke on my dinosaur of a bath/shower combo. Lowry’s sent Joesph out quick, for an estimate. He diagnosed the problem and explained in plain English, so I understood. I agreed to have my shower/bath combo refurbished/rebuilt. Joesph arrived a few days later with an assistant. The two men addressed the pipes: they removed the ugly pipes and installed shiny pipes. Sometime later, they finished. The shower works again. The tub function works again, and I am happy with the shinny handles.

Kyle was fantastic. Gave us a great price on a replacement water heater, installed it same day, and also pointed out an issue with our water pressure which we weren’t aware of (which he also fixed). He did a first class job on the install and made some improvements from the previous installation which were appreciated. Very happy with the result and would absolutely use Lowry (and Kyle) again.