Lumber Liquidators

Beltsville location is absolutely awesome!! James and Marcel are excellent in what they do period. Their knowledge regarding the products was outstanding and helped me a great deal in picking floors for my office which turned into redoing my entire home. So thank you to them both for their assistance and keeping in touch to ensure everything went according to my plans!!!

James was great to work with. Helped us track down a floorboard that was discontinued. Extremely helpful and professional. He went above and beyond with us and I would definitely consider working with him in the future for flooring needs.

Beltsville, MD location – Misrepresentation, Poor Management, and Lack of Accountability I am writing to formally share my experience with the Lumber Liquidators in Beltsville, MD, involving Senior Floor Specialist Marcel Matthews and Store Manager James Bond. In December, Marcel Matthews quoted my flooring project at approximately $2,500, stating clearly that any final adjustments would only be “a few hundred dollars at most.” My aunt was present during this conversation. Unfortunately, I later received multiple drastically different quotes, with price differences totaling thousands of dollars, which felt like a classic bait-and-switch. When I went into the store on January 3, 2026, to address this with Store Manager James Bond, his response was extremely unprofessional. While my aunt

I’ve been a loyal Lumber Liquidators (LL Flooring) customer since 2016 and have visited 3–4 different locations over the years—but my recent experience at the Beltsville location with Marcel has been by far the best! Marcel provided outstanding customer service from start to finish. He’s incredibly knowledgeable, patient, and thorough, taking the time to answer all my questions about the different flooring options for both domestic and exotic woods. What really stood out was that Marcel went above and beyond to make sure I got the best possible deal on my purchase. He even followed up afterward to let me know about new promotions and discounts—something you don’t see often these days. If you’re shopping for new floors, I highly recommend visiting the Beltsville store and asking for Marc

I just purchased a new product sold exclusively through them called: Duravana with a 7" thickness and 2" of backing. So solid and durable. Marcel was my salesman at the Beltsville store, he was so knowledgeable about the product helping me to make this good decision. I highly recommend this product, store, and Marcel.💯👍😊