NWP Heating and Air

When my 16-year-old single stage gas furnace was no longer working, Cesar at NWP Heating and AC helped me choose a new furnace to fit my needs and budget. He answered my questions and explained things well. The new furnace is a Bryant 90,000 BTU two stage variable speed. Cesar and his crew installed it in one day. As part of the job, they checked the ducts, cleaned and sealed the vents, and installed a new return flow cover and new electric switch. The crew was professional, polite and respectful of my property. They disposed of the old furnace and did a neat and thorough clean up. The new furnace warms the house well and is even quieter than I expected. The installation came with warranty on parts and labor, and free cleaning and checkup for the first year. NWP was recommended by a family

I couldn’t be more impressed with this company. The team arrived exactly on time, clearly explained the plan, and handled the relocation of my HVAC unit with exceptional professionalism. This was not a simple job, but their attention to detail and quality of work were outstanding from start to finish. They took great care to ensure everything was done correctly, safely and neatly, and the system now works perfectly in its new location. It’s rare to find contractors who combine punctuality, technical expertise, and pride in their work. I highly recommend them to anyone looking for reliable, high-quality HVAC work.

I have used them 3 times, one AC system and 2 mini split systems. 10 stars!!!! Great price on quality equipment, fast installation with great techs. Hands down one of the few who you can trust with your HVAC needs. This is from a retired contractor.

So far so good. They are supposed to come back to completely finish the AC hook up today but have not heard from them as of yet. Other than that my heater is working fine. Thank you to the service technicians that came out. Heating and AC system.

If zero stars were an option, I would choose it. They failed to show up for their scheduled appointment, never followed up, and did not respond to the home insurance company assigned to handle our case. As a result, absolutely nothing moved forward. Because of their inaction, our home has been without heat in the middle of winter for 13 days and counting. This is not a minor inconvenience—it’s a serious failure. I regret working with them. This has been an extremely frustrating and unacceptable experience