Overhead Door Company of Klamath Falls

Danita was able to have a service tech come out and diagnose my door that day. My car was stuck in my garage and they got me out had the spring in stock and had my door working by end of day. They are amazing. I will be returning and sending everyone i know to them.

We purchased doors from them nine years ago. We have a broken bracket (which we could have replaced ourselves if we had the part) but we wanted to schedule a service call. They answered our initial call and said they would get back to us to schedule. Days went by and no call. We left another message but no response. We called the other local company and had a real person call us right back. She was very kind and was able to fit us in that day. The service tech was awesome, checked it all out, did the service, done!

I needed a single rail bracket for my garage door. They were out of stock at the showroom so I was sent to the warehouse, just one mile away. I didn't get out of my truck, hand delivered and NO CHARGE. Great people and great, locally run business. The showroom is elegant.

I had a bad feeling about Overhead (the poor service reviews) and the bait and switch I just experienced (being told my project could not be addressed for six to eight weeks) means I will NOT be using your service. I didn't misunderstand anything, you guys straight up lied about how quickly you could replace the garage door. The dismissiveness with which I was treated by the front office staff confirms to me that your staff thinks their company is just too big to have to bother with the little guys and our small projects.

I had my door installed almost 6 years ago. I have never had any problems but recently flagged down Ethan when I noticed his truck in my neighborhood to change my bulbs. (Wrist injury. Couldn't open the cover and it was driving me crazy.) He was so kind and helpful and even checked to be sure I was still satisfied with the performance of the door. It is quiet and never squishes my cat. Satisfied customer.