Palco Mechanical

We hired Palco Mechanical to replace the 40 years old HVAC system at Holy Trinity Orthodox Church in Yonkers (on Seymour Street). We also hired them to replace AC in the rectory. The timing of the project coincided with the COVID-19 pandemic and while timeline had to be adjusted considerably, they did an outstanding job on the project. In fact we are going to keep them as our ongoing maintenance company. If your business or church needs to HVAC services, I highly recommend Palco Mechanical.

One evening I found our HVAC was down. Palco had done service jobs for us so naturally I emailed them that night. Next morning, very early, they emailed me back. They couldn't arrange an appointment for me until the next business day, understandable. I made an appointment for 8am Monday. No one showed up at the appointment time so I waited for 30 minutes and emailed again. They called me quickly apologizing, saying the technician had a family emergency and if I could wait until the next day. I asked them to please send someone over the same day, I really didn't want to wait one more day. They said they would try. We called each other a couple times throughout the day and finally a technician came in the late afternoon. The technician was very polite, pleasant but unprepared, maybe because

How about reviews from actual customers? Right now you dont want to hear my opinion