Parker's Landscape Services, Inc.

Parkers was the landscaper for our new build and had been selected by the builder (Homes by Dickerson). I found them to be totally and completely un-customer oriented. I was just the means to the end. I found them non-responsive and inflexible. Clearly I was not viewed as the customer. More importantly they did not live up to their word. We were told in a meeting at our property that they would replace a row of shrubs that had been put in the wrong place with a new set of shrubs. When it came time for them to replace them, they sent me an email with a quote proposing to charge us for it. I refused and just hired someone else to install the shrubs, costing me an additional $1800 I should not have had to pay. Also when they reviewed our shrubs and trees at the 90 day mark which were all unde

I’m not a customer, I’m a commercial vehicle sales rep with Capital Chevrolet but thought this was worth sharing. I went to Parker’s to showcase one of our vehicles. I asked an employee where the owner was. He pointed across the parking lot to what looked like 50 ppl having a cookout. Full on hired chefs and grills, steaks everywhere. I approached the owner and asked what the celebration was. He said, no celebration, I just try and do this once a month for my staff. How cool is that. Every employee was smiling and in good spirits. What a great morale builder and a great way to show appreciation to your staff. Other business owners take note.

Parker’s Landscape Services Inc. installed the original landscaping at our home when it was built in 2015, and have maintained it since then. We live on a highly visible corner. Parker’s is reliable, responsive to issues. We are very pleased with the results. Many people driving and walking by also enjoy our yard. We highly recommend Parker’s Landscape Services.

I have been in Commercial Property Management for over 20 years and have used many landscaping companies to take care of our office and retail buildings that our firm manages. We currently have five large office and retail properties in the Raleigh/Durham area that Parkers takes care of. I cannot express enough how well they are maintaining the properties. The irrigation department they also have is fantastic. For winter and snow events thay have performed beyond my expectations. Just a warning, if you ask for a quote, you will not receive a fancy colorful presentation in a nice folder with donuts. What you will get is a reasonable and easy to follow quote for service that they will live up too!

After spending ~$60k to install my landscaping and a multiple leak , @ least 6 ingratiation system Parker's fired me as too picky of a customer. Just last week my new landscape firm discovered another ingratiation leak leak as I wondered why my water bill was so high high. Their maintenance department is like a NASCAR pit stop and lacks total attention to detail: They left my service gate open and my dog which was well discussed before the job got out and could have died, he was found ~ 2 blocks up the street. Hoses not rolled up, debris in rainwater collection areas left, promises to re install dead buses go on deft years for weeks. Go elsewhere.