Pella Windows and Doors Showroom of Beltsville, MD

Bought a $9500 front door last year, they installed a damaged product without realizing the day of the install. Afterwards immediately opened up a warranty replacement. 3 doors came out and were unboxed damaged, resulting in me rejecting them and having to take time off work for no reason. 4th door came out and was installed poorly, now it won't lock correctly. The warranty repairman stripped all of the hardware to the door (shown in photos) and even tried to fill in some screw holes with caulk rather than install screws.. I want to reiterate, I paid 9,500 for this door to have a botched install. It's cost me another couple thousand missing work. Would never recommend. If you see this post they have still not corrected this issue. ***updated - their response to reach out below is a ge

I purchased double hung windows from directly from Pella. The sales process was seamless. Pella’s Field Manager, Hamed Noohi stopped by the project to answer questions and for an initial walk through. He as also responsive to questions raised by the onsite team. As I have just recieved my windows and they look wonderful. This review will focus on the Onsite project manager. Robert Sliminski, a licensed Pella window installer, he’s with the company Blue Sky, Robert replaced 22 windows in our home, and the entire experience was exceptional. From the moment Robert and his team arrived, they demonstrated professionalism and care. They arrived on time then immediately covered the floors and protected the entire work area before beginning installation. Throughout the project, Robert worked a

The team of Richard, Mark, David, Jacob and Jose did an excellent job replacing a large arched window over our front door. They were efficient, professional and left the work area clean. Highly recommended!

Robert and his crew did an outstanding job today on installing 3 new french doors in my house. Their craftmanship was perfect. The doors needed a lot of trim work. They look perfect and the crew was very professional in every way. It took the entire day from 7:00 am to 5:00 pm, but they stuck with it and got the job done, cleaned up and looking good. Their attention to detail was outstanding. The fiber glass doors look great and feel solid. Time will tell, but I am optimistic that they will hold up well for many years.

Kevin Churchwell came to our house and gave us several options ultimately ending up with us purchasing a Pella door. He was very knowledgeable about the products and very patient with us. We had an outstanding experience working with him. 5/5 stars!