Pool Scouts of the Lowcountry

Pool scouts have been our pool service here on IOP and the pool is open all year. The technicians are professional and always show up on time. The pool looks amazing all year and makes it a focal point of our backyard. Thank goodness for Pool Scouts. A must to call them and see what they can do with your pool. Mr. T

Excellent company with very strong end to end processes from booming, heads up notifications that the tech is on the way and post service summary of actions. My tech is super versed in pool care (both water and equipment) and does an excellent job with my pool needs. I would highly recommend!!!

I’ve been a customer of Pool Scouts for probably close to a year now. One of the features I really liked about their service was the report card I would get emailed with before and after photos of my pool after each service. I have a card on file to make it easy for auto payments. Yesterday, I received a report card with yesterday’s date on it, photos, and the attached invoice. My debit card was charged. When I got home I discovered that my pool was NOT cleaned. It still has algae on the walls and leaves at the bottom of the pool and two dead frogs floating. Whoever filled out the report card completely falsified it and used old photos of my pool. To have the audacity to falsify a report card and charge me for a service that was not completed is so far beyond unprofessional. To top it off,

Great company, very professional and awesome people and communication skills which is rare in this day and she. Looking forward to monthly servicing and working with Pool Scouts! Highly recommend this service!

I needed green pool service just before the Labor Day weekend. My technician Andrew said there was maybe a 30% chance I could use it before Monday and surprised me by getting it done. Andrew is an asset to your company. Very timely, efficient and personable Young man.