Premium Moving Services

My 3 man crew was friendly, professional, and efficient. The lift for the truck ended up having issues but that didn't slow them down or charge their attitudes. I highly recommend this service. Y'all should share that playlist!

I spoke with a representative named Angel, who identified herself as the owner, to arrange a move. She requested a deposit of over 500 dollars by phone before providing any written service agreement. She stated that the contract, including terms, conditions, and the inventory form, would follow afterward. Because I was out of state and a snowstorm in Minnesota disrupted my travel plans, I informed her that I needed to cancel. When I later requested a refund, Angel stated that the deposit was nonrefundable. This was never disclosed during the initial call. Although the company claims all calls are recorded for quality assurance, Angel has not provided any recording or transcript showing that she communicated nonrefundable terms before taking payment. The deposit was paid on 12/19/25, while

I choose Premium Moving Services to remove old cubicles and desks from our office because of the great reviews they received. I now understand why they received great ratings. I was impressed that I could make a phone call and set up the project. I spoke with Chester who was great to work with. Daniel and Dan did the onsite work. Daniel called me a couple times to keep me informed of their arrival. They did excellent work and were very personable. I would highly commend their work.

Maurice and Jonathan were incredibly helpful and efficient. I hate moving but we enjoyed our time with them. Angel, the customer service person was fabulous as well. I highly recommend Premium Moving Services.

I just opened my first “fragiles” box … many boxes to go but I’m already upset. Maurice and Jamie were hard workers, but for $2,500 , I did not expect this. More after I unbox the rest… Well, it’s a week after my move and the damage total almost equaled the cost of the move. 2 bakers racks were bent beyond saving, 2 vintage dining chairs cracked, and upholstered chest was stained by something in the truck. Chester’s response was that because they didn’t pack all the broken items, they were not responsible, and yet all my dishes and crystal that I packed and labeled arrived safely. The bedpost broken off my bed frame could not be glued back on as was suggested, so this move was a very expensive mistake I made in hiring this company.